Terms and Conditions

This Website Is Not Therapy

The content on this Site, including blog posts, articles, newsletters, videos, the Coffee Talk series, and social media posts, is for general education and information only. It is not therapy, counseling, medical advice, or a substitute for professional diagnosis or treatment.

Reading the Site, subscribing to our newsletter, sending us a message, or scheduling a free consultation does not create a therapist-client relationship with Janet Clevenger, MS, LCMFT, or Watermark Counseling KC. A therapeutic relationship begins only after you complete our intake process and both parties agree to begin services.

Always consult a qualified mental health or medical professional about your specific situation. Never disregard professional advice or delay seeking it because of something you read on the Site.

If You Are in Crisis

The Site and our email are not monitored for emergencies. If you are in crisis or thinking about harming yourself or others, call or text 988 (Suicide and Crisis Lifeline), call 911, or go to your nearest emergency room.

Licensure and Service Area

Janet Clevenger is licensed to provide therapy in Kansas and Missouri. In-person sessions take place at the Leawood, Kansas office. Virtual sessions are available to anyone physically located in Kansas or Missouri at the time of each session. Content on the Site is not directed to anyone seeking services outside those states.

Free Consultations

Free consultations are brief conversations to help you decide whether Watermark is a good fit for you. They are not therapy sessions and do not include assessment, diagnosis, or treatment.

Fees, Scheduling, and Client Policies

Fees, payment, cancellation, and other client policies are provided during intake and managed through our secure client portal, SimplePractice. Those policies, along with our Notice of Privacy Practices and informed consent documents, govern your therapy services. If anything in these Terms conflicts with those documents, the client documents control.

Intellectual Property

All content on the Site, including text, graphics, illustrations, logos, videos, and downloadable resources, is owned by Watermark Counseling KC or used with permission and is protected by copyright and trademark law.

You may view, download, and share Site content for your own personal, non-commercial use, as long as you credit Watermark Counseling KC and link back to the original page. You may not copy, modify, republish, sell, or use our content for commercial purposes without written permission.

Content You Share With Us

If you post a comment, reply to a newsletter, or share content with us through the Site or social media, you give us permission to use, edit, or remove it at our discretion, without payment to you. Please do not share personal health information in public comments or messages.

Accuracy of Information

We work to keep Site content accurate and current, but mental health research and best practices change over time. We make no guarantees that the content is complete, accurate, or up to date, and we may update it at any time without notice.

Links to Other Websites

The Site may link to other websites and resources for your convenience. We do not control and are not responsible for the content, policies, or practices of those sites, and a link does not mean we endorse them.

Personal Responsibility

You are responsible for how you use the information on the Site. Every person's situation is different, and no specific outcomes are promised or guaranteed.

Website Availability

We try to keep the Site available and running smoothly, but we cannot guarantee it will always be available, uninterrupted, or free of errors or viruses. We may update, pause, or change the Site at any time.

Disclaimer of Warranties

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Watermark Counseling KC and Janet Clevenger are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or reliance on its content. This does not limit any rights you have as a client under applicable law or professional standards.

Indemnification

You agree to hold harmless Watermark Counseling KC and Janet Clevenger from any claims, losses, or expenses arising from your misuse of the Site or violation of these Terms.

Termination of Access

We may restrict or end access to the Site for anyone who violates these Terms, without notice.

Governing Law

These Terms are governed by the laws of the State of KANSAS or MISSOURI, without regard to conflict of law principles. Any disputes will be handled in the state or federal courts located in KANSAS or MISSOURI.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Your continued use of the Site means you accept the updated Terms.